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A PDF version of the latest practice leaflet is available HERE
Signpost Guide - click to expand
3 before GP - click to expand
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Latest News :** Exciting News**
As from 1st March 2019 we have some new clinicians working at the surgery. In order for the receptionist to signpost you to the correct clinician, she will need to ask you some questions regarding your condition. It would be greatly appreciated if you could co-operate to ensure you are booked with the best equipped clinician to deal with your condition. Please see our singposting information below. Thank you. Practice Manager Click each title to see what type of problems they can help with.Nurse
Contraception
Travel advice & Vaccinations Wound dressings & suture removal Childhood immunisations Cervical screening Asthma / COPD Flu vaccinations Blocked ears HEalthCARE ASSISTANT
Blood pressure checks
Diabetic foot checks ECGs Dressings Smoking cessation New Patient Checks Advanced Nurse Practitioner
See my introduction video HERE
Coughs and colds, Sore Throats, Earache Insect bites Conjunctivitis Minor injuries Verrucas & Warts Urinary Tract Infections Chest infections Diarrhoea & Sickness Hay Fever Minor rashes, eczema Untreated haemorrhoids Morning after pill Heartburn Blocked ears Assessment Physiotherapist
See my introduction video HERE
Soft-tissue injuries, sprains or sports injuries Arthritis Muscles, ligaments, tendons or bones e.g. tennis elbow, carpal tunnel syndrome, ankle sprains Spinal pain, lower back, mid back and neck pain Post orthopaedic surgery CLinical pharmacist
See my introduction video HERE
Medication Reviews Hospital Medication Changes Prescribing for long-term conditions Repeat prescription reviews Prescription queries Prescribing acute requests Emergency Care Practitioner
Home Visits
PHLEBOTOMIST
Blood Tests
You can book appointments with these clinicians through our Care Co-ordinators:
Update to Appointments System from 11th June 2018
Following patient feedback, we have decided that from Monday 11th June 2018, patients will be able to book some appointments in advance - appointments can be booked up to 3 weeks in advance. These can be booked in the usual way ie. online, via the the telephone or in person at reception. There will be a mixture of telephone and face to face appointments available, but there will still be about 50% that can only be booked on the day.
HOME VISITS Please could we remind patients that home visit requests need to be made before 12 noon and that we will not accept requests after that time - they will have to be requested again before 12 noon on the next working day. When is my preferred doctor in? - check here
Rising Demand - Help us to help you3 Before GP – How can you help us to help you?
The Royal College of GPs is running a campaign called '3 Before GP' which simply suggests that you ask yourself three simple questions before booking a GP appointment. We would like to endorse this approach for all our patients. 3 Before GP
The College hopes that this simple slogan will encourage patients to think hard about whether they need to see a GP – or if they can deal with the problem in a different way. Workload has increased by 16% in general practice over the last seven years, but the number of GPs has not risen with demand. GPs are now offering more consultations than ever before, with more than 1 million patients seen across the UK every day - but recent RCGP analysis shows that, by 2020, patients will be waiting for an appointment with a GP or practice nurse on 100 million occasions. Please bear in mind that over the last 8 years we now look after 11% more patients while our overall workload at Audley Mills has risen 32%. The NHS is struggling to meet demand at all levels, but if we all do our bit then we can look forward to a future where ‘free health care at the point of need’ is still available for our children and grand-children. Thank-you The Doctors, Audley Mills Surgery Blood tests - please note:If you are attending for a blood test, please make sure you have plenty to drink beforehand. This makes it much easier to find a vein!
Also children under the age of 16 should NOT be booked for blood tests online, please phone the surgery to arrange the appropriate appointment. Thank-you. Click below for SystmOnline service, to book appointments, request repeat prescriptions etc:If you feel you do not need a face-to-face consultation then have you tried using our eGP service? Click here or the image below for more details.
eGP service:
Other News...Travel INFORMATION - please note...
Travel clinics are no longer offered at Audley Mills. Please attend a local travel centre (e.g. MASTA) or pharmacy for all travel advice.
We can provide the following NHS travel vaccines: Heptatitis A Cholera Typhoid Tetanus PRESCRIPTION COLLECTIOn - Note...
A reminder about Prescription Collection: When the surgery is OPEN, prescriptions can be collected from the reception desk. When the surgery is CLOSED, prescriptions can be collected from Audley Mills Pharmacy during their opening hours. You are not obliged to have your prescription dispensed by Audley Mills Pharmacy
Phlebotomy important note...
Phlebotomy (blood tests) important note: Please note that Phlebotomy appointments for adults can be booked through SystmOnline but these are ONLY for blood tests (where a doctor has previously given you a form) and are ONLY for adults and children over the age of 16. Please book blood tests for under 16 year olds by telephone. Under 7 year olds will need an appointment at the hospital. Blood test appointments start from 8am most days (7am on Fridays).
If you are attending for a blood test, please make sure you have plenty to drink beforehand. This makes it much easier to find a vein! Publication of GP NeT EARNINGs...
PUBLICATION OF GP NET EARNINGS
All GP practices are required to declare the mean earnings (eg average pay) for GPs working to deliver NHS services to patients at each practice. Details are on the reports page HERE NAMED GP NOTE...
NAMED GP
In line with NHS guidance all patients of this Practice have been allocated a named GP, but this does not mean that patients have to see that GP – they can choose to see any GP they wish, though we do recommend trying to stick to the same doctor for the same problem if possible as this aids continuity of care. CAlling all carers...
CALLING ALL CARERS:
If you are a carer, or are being cared for, however old or young you are, with your permission we would like to record this information on your patient record as it may be helpful in the future. Please write in or drop off this information at reception. Thank-you. Support for disabled people and their carers is available locally from Hamelin Trust - click here for more details. EXTENDED HOURS
The Surgery is now open as follows (though we only take telephone calls from 8:00am as the out-of-hours service answers calls before that time):
Audley Mills Pharmacy: Is now independently owned and run, we maintain an excellent and close working relationship - new website here: www.audleymillspharmacy.co.uk DISCLAIMER While every effort has been made to ensure accuracy in the information given on this website, the practice cannot be held responsible for errors or omissions. CONFIDENTIALITY No confidential information about patients or their records is held on this website, the website is in no way linked to the clinical system we use and you cannot access any such information from this site. We welcome feedback but If you are emailing us, be aware that the email will probably be read by non-medical staff. If you wish to email us - please register for SystmOnline. You have the right to have any mistakes corrected and to complain to the Information Commissioner’s Office - see here ico.org.uk/concerns/
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eGP service:
Patient Satisfaction ResultsWe are registered with the Care Quality Commission, we have just had our first inspection by the CQC and were graded 'GOOD' in all areas and for all six specific patient groups. Download the full report HERE
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