57 Eastwood Road - Rayleigh - Essex - SS6 7JF - Phone: 01268 209309 - Fax: 01268 770176
 
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HOW TO...

Book an appointment, obtain repeat prescriptions, get test results, register with the practice, it's all...

HERE


NHS 111


Pharmacy

Audley Mills Pharmacy Website is HERE

 

 
HOME SystmOnline

SystmOnline

If you're already registered for systmonline you can go to the site by clicking the banner above.

Or read on to find out more...

Phlebotomy (blood tests) important note

Please note that Phlebotomy appointments can be booked through SystmOnline but these are ONLY for blood tests (where a doctor has previously given you a form) and are ONLY for adults and children over the age of 3. Please book blood tests for under 3 year olds at the hospital. Thank-you

IMPORTANT NOTE REGARDING CONFIRMATION OF IDENTITY

Please note that in order to safeguard confidentiality we ask everyone applying for a username and password to SystmOnline to please bring along either photo ID (driving license or passport) or TWO forms of written ID (domestic bill, birth certificate etc).

Thank-you

Would you like to order repeat prescriptions, book or cancel appointments or ask us a simple question – online?

Well now you can, but first you must register for this service. Ask at reception for a printout of your ‘User Name’ and ‘Password’ and the sheet will direct you to the website where you can now logon to SystmOnline. A brief overview of the services:

SystmOnline makes appointment booking and medication requesting easy - any time

Manage your appointments online

Booking your next appointment over the internet is easy. And you can do it any time without waiting for surgery phone lines to open. So, whether it’s the middle of the night, your lunch break at work, or even if you’re away on holiday, you can login and secure yourself an appointment within seconds.

Forgotten the time of your next appointment? Login to SystmOnline and see it!

Your appointment no longer needed? Login to SystmOnline and cancel it.

Manage your medication online

If you find it hard to get in to the practice to order your next repeat prescription, SystmOnline could make your life easier. Simply login to SystmOnline and view a list of the medication you have been prescribed. Select the prescription you need and click the ‘Request Medication’ button. All you have to do then is go and collect your prescription as normal two days later.

Security

The SystmOnline service has been developed, tested and accredited by a government body called NHS Connecting for Health. All personal information used by SystmOnline is secure and protected. It is only available to staff at your practice who have the appropriate security controls, i.e. those managing appointments, repeat prescribing and patient registration.

You will not be able to access your complete medical record online. The only health related information you can access from the internet is your repeat prescription list and times of future appointments. Nevertheless we still regard this as confidential information so we want to safeguard you by asking that everyone who registers for SystmOnline brings along some form of identification before we issue your username and password. If you are housebound please write to us or ask someone else to drop in a signed authorisation and we will send your username and password to you by post marked ‘Private and Confidential’.

Ask a Question?

Through the Systmonline website you will be able to send a question to the practice. Please only use this if you are happy for us to answer the question by email – and remember to leave your email address! The question will be passed to the most appropriate person in the practice for a reply but could take up to a week for reply so please only use this for non-urgent queries.

 
Website 2011 Ackworth Studio
www.ackworthstudio.co.uk
 
NHS Direct

Get advice on a wide range of health matters HERE


USER GROUP

Audley Mills User Group seeks to work with the practice to continually improve the service.

MORE HERE

 

PHONE NUMBER

Some of you will be delighted to hear we are finally switching to a local phone number - 01268 209309 from 6th October 2014


SystmOnline

Go to the SystmOnline page to book appointments and request repeat prescriptions

HERE