Domains of Competence
Domain 1: Primary care management Domain 2: Person-centred care Domain 3: Specific Problem-solving skills Domain 4: A comprehensive approach Domain 5: Community orientation Domain 6: A holistic approach
Domain 1: Primary care management
To manage primary care contacts with patients, dealing with unselected problems
How to achieve this competence?:
Read up on any condition you come across with which you are insufficiently familiar. Use WEB resources, SystmOne linked resources (Prodigy, CKS Clinical Topics), Oxford Textbook of GP, BNF etc
Read with an inquiring mind: What happens in this condition if it is not treated? What difference does treatment make? What is the best treatment? How strong is the evidence for this treatment? etc
Lots of General Practice consultations, Joint surgeries, COT's and CBD's
How it will be assessed?:
AKT, CSA, WPBA
Specific Training Tools:
Much of this will covered as above but the following tutorials may help -
Information finding
Information appraisal
Models of consultation
Management of chronic conditions
Knowledge of epidemiology of primary care conditions
An approach that allows easy access for patients with unselected problems
An organisational approach to management of chronic conditions
Knowledge of primary care conditions & treatment
To cover the full range of health conditions
How to achieve this competence?:
Read up on prevention in primary care
On-call duties in general practice
Out-of-hours training
Lots of General Practice consultations, Joint surgeries, COT's and CBD's
Immunisation clinic and read up on routine immunisation schedules.
Read the BNF
How it will be assessed?:
AKT, CSA, WPBA, DOPS
Specific Training Tools:
Much of this will covered as above but the following tutorials may help -
NHS Screening services (Breast, Cervical cytology, PSA etc)
Palliative Care
Knowledge of preventative activities in primary care
Skills in acute, chronic, emergency, preventative and palliative care
Diagnostic skills - history-taking, examination, investigation
Therapeutic skills - drug and non-drug
Ability to prioritise problems
To coordinate care with other professionals in primary care and with other specialists
How to achieve this competence?:
Much of this should be acquired just by doing the job and being around the practice - but be aware of the competence requirements.
How it will be assessed?:
Mostly WPBA and Appraisal
Specific Training Tools:
Attachment with various members of the practice and primary care teams.
Tutorial in practice management / staff
Knowledge of organisation of primary care
Understanding of importance of good communications with patients and staff
Skills in effective teamwork
To master effective and appropriate care provision and health care utilisation
How to achieve this competence?:
Much of this should be acquired just by doing the job and being around the practice - but be aware of the competence requirements.
Read up on the structure of the Healthcare system / NHS (where?) - perhaps look at comparative systems in other countries.
How it will be assessed?:
Mostly WPBA
Specific Training Tools:
Tutorials - Review of referrals
Knowledge of structure of healthcare system
Understanding the process of referral
Skills in managing the interface between primary and secondary care
To make available to the patient the appropriate services within the healthcare system
How to achieve this competence?:
Communication skills will be developed through COT and joint surgery
Learn the practice clinical system thoroughly
Read a book on communication skills (e.g. Silverman, kurtz, Draper "Skills for Communicating with Patients")
Do an Audit
How it will be assessed?:
Mostly WPBA
Specific Training Tools:
Tutorial in practice management
Tutorial in Audit
Communication Skills - counselling, teaching and treating patients families carers
Organisational skills for record-keeping, information management, teamwork, practice management and audit
To act as an advocate for the patient
How to achieve this competence?:
This depends on a good understanding of those parts of the consultation that encourage the patients contribution, exploring the reason for attendance and the ideas concerns and expectations that led to the decision to attend. Give explanations that the patient can understand, check understanding when appropriate. Offer choice when appropriate and allow the patient to make an informed choice from sensible options. etc.
This should all come out of COT and reading (e.g. Silverman)
How it will be assessed?:
Mostly WPBA
Specific Training Tools:
Developing & maintaining a relationship and a style of communication that treats a patient as an equal
Skills in effective leadership, negotiation and compromise
Domain 2: Person-centred care
Tutorial on the GP Curriculum Person-centredness and holism
See related topics and documents
McWhinneys 3 core principles of patient-centred care
1. Comit to the person rather than to a body of knowledge
2. Seek to understand the context of the illness
3. Attach importance to the subjective aspects of medicine
Adopt a person-centred approach in dealing with patients and their problems
Basic knowledge and understanding of the individual, their aims and expectations in life
Develop a frame of reference to understand and deal with the family community social and cultural dimensions in a persons attitudes values and beliefs
Master patient illness and disease concepts
Skills and attitudes to apply these in practice
Use the consultation to bring about an effective doctor-patient relationship, respecting the patient's autonomy
Adopt a patient-centred consultation model, explore patient's ICE, integrate doctor's agenda, find common ground, negotiate plan
Communicate findings in a comprehensible way
Make decisions that respect patient autonomy
Be aware of subjectivity in the medical relationship: patient's feelings, values and preferences; doctor's feelings, values and attitudes.
Communicate, set priorities and act in partnership
Skills and attitude to establish a partnership
Skills and attitude to achieve a balance between emotional distance and proximity to the patient
Provide continuity of care as determined by the needs of the patient
Understand & master 3 aspects of continuity
Personal continuity
Episodic contnuity - making appropriate information available for each patient contact
Long-term continuity - 24 hours, 365 days a year
Domain 3: Specific Problem-solving skills
Problem-solving in general practice
Problem-based approach (rather than the disease-based approach of hospital practice)
GP approach                            Hospital specialist approach
Tolerate uncertainty                  Reduce uncertainty
Explore probability                    Explore possibility
Marginalise danger                     Marginalise error
Marrinker "Clinical Futures" 1998
Use of time as a diagnostic tool is also far more available to the primary care physician.
To relate specific decision-making processes to the prevalence and incidence of illness in the community
K Knowledge of the prevalence and incidence of disease
K Knowledge of the practice community (age–sex distribution, prevalence of chronic diseases)
S Skills to apply specific decision-making (using tools such as clinical reasoning and decision rules).
To selectively gather and interpret information from history-taking, physical examination and investigations, and apply it to an appropriate management plan in collaboration with the patient
K Knowledge of relevant questions in the history and items in the physical examination relevant to the problem presented
K Knowledge of the patient’s relevant context, including family and social factors
K Knowledge of available investigations and treatment resources
S History-taking and physical examination skills, and skills in interpreting data
A A willingness to involve the patient in the management plan.
To adopt appropriate working principles (e.g. incremental investigation, using time as a tool), and to tolerate uncertainty
A Adopting skills and attitudes to demonstrate curiosity, diligence and caring
S Adopting stepwise procedures in medical decision-making, using time as a diagnostic and therapeutic tool
A Understanding and acceptance of the inevitability of uncertainty in primary care problem-solving and development of strategies that demonstrate this.
To intervene urgently when necessary
S Specific decision-making skills for emergency situations
S Specific skills in emergency procedures that may occur in primary care situations.
To manage conditions that may present early and in an undifferentiated way
S Knowledge of when to wait and reassure, and when to initiate additional diagnostic and therapeutic action.
To make effective and efficient use of diagnostic and therapeutic interventions.
K Knowledge that symptoms and signs vary in their predictive value, as do findings from ancillary tests
K An understanding of the cost-efficiency and cost–benefit of tests and treatments.
Domain 4: A comprehensive approach
To simultaneously manage multiple complaints and pathologies, both acute and chronic health problems
K An understanding of the concept of co-morbidity in a patient
S The skill to manage the concurrent health problems experienced by a patient through identification, exploration, negotiation, acceptance and prioritisation
S Skill in using the medical record and other information
S The skill to seek, and the attitude to use, the best evidence in practice.
To promote health and wellbeing by applying health promotion and disease prevention strategies appropriately
K The ability to understand the concept of health
S The ability to promote health on an individual basis as part of the consultation
S The ability to promote health through a health promotion or disease prevention programme within the primary care setting
A Understanding and recognising the importance of ethical tensions between the needs of the individual and the community, and acting appropriately.
To manage and coordinate health promotion, prevention, cure, care, rehabilitation and palliation.
K Understanding the complex nature of health problems in general practice
K Understanding the variety of possible approaches
S The ability to use different approaches in an individual patient and to modify these according to an individual’s needs
S The ability to coordinate teamwork in primary care.
Domain 5: Community orientation
To reconcile the health needs of individual patients and the health needs of the community in which they live, balancing these with available resources.
K An understanding of the health needs of communities through the epidemiological characteristics of their population
K An understanding of the interrelationships between health and social care
K An understanding of the impact of poverty, ethnicity and local epidemiology on a local community’s health
K An awareness of inequalities in healthcare provision
K An understanding of the structure of the healthcare system and its economic limitations
K An understanding of the roles of the other professionals involved in community policy relating to health
K An understanding of the importance of practice- and community-based information in the quality assurance of each doctor’s practice
K An understanding of how the healthcare system can be used by the patient and the doctor (referral procedure, co-payments, sick leave, legal issues, etc.) in their own context
S The ability to reconcile the needs of the individual with the needs of the community in which they live
K An understanding of the GP’s role in the commissioning of health care.
Domain 6: A holistic approach
To use bio-psycho-social models, taking into account cultural and existential dimensions.
K Knowledge of the holistic concept and its implications for the patient’s care
A The ability to understand a patient as a bio-psycho-social ‘whole’
S The skills to transform holistic understanding into practical measures
K Knowledge of the cultural background and beliefs of the patient, in so far as they are relevant to health care
A Tolerance and understanding towards patients’ experiences, beliefs, values and expectations, as they affect healthcare delivery.