57 Eastwood Road - Rayleigh - Essex - SS6 7JF - Phone: 01268 209309 - Fax: 01268 770176

User Group
Room Hire

How to Register

Find out how to join the practice and download registration form to complete...



Find out about our support staff...



The GP Training Curriculum mindmap is here.



New childhood immunisation schedule




Welcome to Audley Mills Surgery


Feedback from 'Friends and Family' Test

With thanks to all the patients who have provided feedback!


From 6th October 2014 we have switched to a local phone number

01268 209309

Named GP for patients over 75

You may be aware that from April all practices are required to provide all their patients aged 75 and over with a named GP who will have overall responsibility for the care and support that our surgery provides to them.  

In a large practice like ours, patients may choose to see whichever Doctor they want, and it is logistically complex to know who your ‘preferred Dr’ may be. We have set up a system to notify you who your ‘Named GP’. If you have not heard by the end of June then you should receive a letter in July, please let us know if you have NOT heard by the end of July.

However it is highly possible that your ‘named GP’ is not your preferred GP. DON’T PANIC!!

The named GP does not in any way prevent you from seeing any of the other doctors here at Audley Mills.

You do not need to take any further action, but if you have a strong preference and would prefer a different ‘Named GP’ please jot this down on a note with your name and address and hand it to reception and we will amend the computer system to show your chosen ‘Named GP’ instead.




Audley Mills Patient Participation Group

March 2014 - Our Patient Participation Report for 2013-14 has been discussed at our User Group meeting.

See HERE for details and results:


Audley Mills Pharmacy

Is now independantly owned and run, we maintain an excellent and close working relationship - new website here:




Would you like to order repeat prescriptions, book or cancel appointments or ask us a simple question – online?

Well now you can, but first you must register for this service. Ask at reception for a printout of your ‘User Name’ and ‘Password’ and the sheet will direct you to the website where you can now logon to SystmOnline. More details can be found HERE or click the logo above.

Castle Point and Rochford Clinical Commissioning Group

Audley Mills Surgery is part of this 'CCG' - the website is HERE

Phlebotomy (blood tests) important note

Please note that Phlebotomy appointments can be booked through SystmOnline but these are ONLY for blood tests (where a doctor has previously given you a form) and are ONLY for adults and children over the age of 3. Please book blood tests for under 3 year olds at the hospital. Thank-you

NHS 111

This is the new number to phone (111) for the out of hours GP service - which is now provided by

South East Health

Calls are free from mobiles and landlines.

Text and email

Lots of practices already send text message appointment reminders to patients as an attempt to reduce missed appointments. We plan to start doing this very soon, so if you can let us know your current mobile phone number that would be very helpful.

Also we have email addresses for some of our patients. This is useful for keeping you up to date (flu clinic dates etc) and from time to time we might ask for your feedback on the services we provide. If you haven't yet passed on your email address please consider if you would like us to communicate with you in this way rather than via postal letter. It all helps the environment!

If you prefer not to be contacted by these means please let us know, but we will obviously take all appropriate steps to preserve confidentiality.

We've also just added a change of details form and a form to register with the practice HERE


Calling all carers

If you are a carer, or are being cared for, however old or young you are, with your permission we would like to record this information on your patient record as it may be helpful in the future. Please write in or drop off this information at reception. Thank-you.


We'd like to remind patients that we offer a wide range of appointments from early morning to early evening, with doctors and nurses, some can only be booked on the day the rest can be booked UP TO THREE WEEKS in advance. Therefore if you want to see a particular person then booking the appointment in advance is highly recommended - continuity of care is often very helpful, but of course for an emergency you will need to see the clinician that is available.

We now have more staff than ever before and the pressure on our appointments system is definitely easier. Mondays are still the busiest so if it will wait till later in the week then that might be worth considering.


We have agreed to participate in clinical research to benefit the wider community. You might be contacted to ask if you would like to participate in studies, obviously this decision is entirely up to you, it will not compromise your care in any way whatsoever and all personal information will be treated in the highest confidence. We are excited about this new direction for the surgery as it fits well with our overall aims to be evidence based in our practice of medicine.


The Surgery is now open as follows:

Monday - 7:00am to 8:00pm

Tuesday - 7:00am to 6:30pm

Wednesday - 7:00am to 6:30pm

Thursday - 7:00am to 8:00pm

Friday - 7:00am to 6:30pm

Please reserve the early and late appointments for patients who work during the day. We still offer plenty of daytime appointments for those able to attend during 'working hours'.

Please note that the out of hours service is responsible for emergencies after 6:30pm.

New TEXT number for you to cancel unwanted appointments HERE

We are a large General Practice in the centre of Rayleigh, Essex.

This website will help you:

bullet Get some advice for treating common conditions
bullet Find out what's new and what's changing at Audley Mills
bullet How to book appointments, check blood results
bullet Learn more about what services we offer
bullet Discover some interesting facts about the practice


While every effort has been made to ensure accuracy in the information given on this website, the practice cannot be held responsible for errors or omissions.


No confidential information about patients or their records is held on this website, the website is in no way linked to the clinical system we use and you cannot access any such information from this site.

We welcome feedback but If you are emailing us, be aware that the email will probably be read by non-medical staff.

If you wish to email us - please register for SystmOnline.

Audley Mills Medical Education Centre

Now open with 6 new consulting rooms, 2 new nurse treatment rooms, teaching space, etc etc. Please make sure you know which building your appointment is in.

Click HERE to find out more


Now open and approved for NHS sight tests


Website 2015 Ackworth Studio
NHS Direct

Get advice on a wide range of health matters HERE


NHS 111



Some of you will be delighted to hear we are finally switching to a local phone number - 01268 209309 from 6th October 2014


SystmOnline...Audley Mills Optician...Audley Mills Pharmacy...Public Meeting...

Tips for booking appointments...


Go to the SystmOnline page to book appointments and request repeat prescriptions HERE